A person is a unique user who is an employee, consultant or administrator on the software. Persons can be evaluated, they can evaluate others and run company-wide reports with adequate access permissions.

You can cancel your subscription any time. Your subscription will remain active through the billing period you have paid for. Your subscription will be deactivated after the billing period. Until it’s deactivated, you can come back and use the product. You won’t be charged anymore.

We do not store your payment information. Your information is being handled by our payment solution company (Paypal) which has a highly secure system and strict privacy policy. Your payment information is in good hands.

Yes, you can upgrade to a higher plan at any point during your subscription term. Your current plan will be canceled and your billing cycle will restart on the day of the upgrade. You’ll be charged for your previous plan on a pro-rata basis.

Your monthly subscription fee is based on the number of active persons on the software when the bill is raised.

Absolutely, we are happy to help you get started and get the most out of your AssessTEAM investment. HR professionals are part of our support team, we can assist in importing your data, selecting result areas and scheduling evaluations.

You get started with a free, fully featured 15-day trial of the AssessTEAM Enterprise plan. Which means you can test with an unlimited number of persons and try all the features of the software.

During the free trial, you will also have our full attention to understand how AssessTEAM works and implement it. Need a full demo? Have questions about a feature? Want to know a bit more about us as a company? Just give us a shout at support@assessteam.com.

You’re not required to enter your credit card before starting the free trial. At the end of the trial period, you can select a plan of your choice and pay the subscription fee the following month.

AssessTEAM implements security measures designed to protect customer information from unauthorized access. AssessTEAM access to customer data is very limited. AssessTEAM takes precautions to protect any proprietary information that may be shared with us by the customer. Except in performance of the services or as otherwise permitted, we do not divulge to any third person any such proprietary information.

These measures are outlined at https://www.assessteam.com/terms-of-use. Customer’s use of the Services shall be subject to the Privacy Policy applicable to the Services, which may be viewed at https://www.assessteam.com/privacy-policy.
AssessTEAM reserves the right to modify its Privacy Policy in its reasonable discretion from time to time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account and/or by placing a prominent notice on our site.

Our subscriptions are pay-as-you-go with no contracts if you find that AssessTEAM is not for your cancellation is simple and immediate. You can port your data out of the software too!