General FAQ’s – Personal metrics (9)

• How do I use Continuous feedback?
• How do I recover my password?
• How can I edit my profile or change the password?
• Why did I stop getting the Monday Motivator?
• How can users view their performance scores?

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General FAQ’s – Team managers (5)

• How can managers view and compare multiple team evaluations?
• How do managers create team goals?
• How do managers access team members’ evaluation reports?
• How do managers create team evaluations?
• How do I compare team members so I can see their score trends?

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Teams (4)

• How can I set up teams for managers? Can managers see evaluations for all members in their teams?
• How do I collect customer feedback for a team instead of a person?
• How do I give visibility to managers for their own teams?
• How can we set up teams in the software?

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Result areas & Goals (18)

• How can I add an existing performance indicator to a result area?
• What is the difference between result areas, job goals and performance indicators?
• How do I delete a performance indicator?
• How can I delete the prebuilt result area library of AssessTEAM?
• How do I enable goal setting?

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Persons (28)

• How can I view all the KRA’s associated with my team?
• How can I customise rights and permissions for users?
• Can I see the last login activities of my employees?
• Can I hide the completed reviews from my employee’s profiles?
• How do I add evaluators for different peer groups?

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Pricing and subscriptions (26)

• How can I change the billing address in the receipt?
• What is the validity of my free trial account?
• Are there any upfront costs involved?
• How can I sign up for a trial?
• What are your pricing options?

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System settings (10)

• How do I integrate AssessTEAM with Office 365?
• Can I use AssessTEAM with a software like Basecamp or Zoho?
• How do I configure rating scales for job performance?
• How do I customize my access link?
• How long will it take to implement the software for our organization?

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Miscellaneous (19)

• What do I need on my computer to use AssessTEAM?
• Can multi location companies use AssessTEAM?
• How do I contact support?
• How do you calculate average result area scores?
• Can I use AssessTEAM in a language other than English?

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Reports (17)

• How do I check time report of an employee, team or project?
• How can I export evaluations reports?
• How can I view the top performing individuals of the company?
• How can I export evaluator notes along with performance scores?
• How do I export evaluation results?

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Project creation and budgets (23)

• How can I integrate our timesheet software with AssessTEAM?
• How do I export project lists from AssessTEAM?
• Can a project manager edit project details?
• What’s the best way for me to review project productivity for an individual?
• Some projects I add are internal cost centers that do not need profitability tracking, how do I ensure they do not show as at risk?

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Evaluations (58)

• Are there any limits to the number or nature of evaluations?
• What is a 360 degree review?
• Can I resend canceled evaluations?
• Can an evaluation expire?
• How do I know if evaluations have been completed or still pending?

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