Pricing and subscriptions (22)

• If my free trial account is suspended, can I re-activate it by paying?
• When will I be charged?
• Are there upfront costs involved?
• Can I upgrade between plans?
• How do I setup profitability tracking?

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System setup & administration (24)

• Why do you need a man-hour rate per person as I pay my employees monthly?
• How to integrate with Basecamp?
• Can I get my data out of the system if I decide to leave?
• How do I add a new key result area?
• How long will it take to implement the system for our organization?

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General frequently asked questions (19)

• How can I do performance-based bonus and salary increase calculations using the system?
• Can I submit an open-ended answer for an evaluation?
• How flexible is the system?
• What happens when a manager leaves the company or if a person gets a new manager?
• Do you provide training for using the Assess TEAM software?

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Reporting (17)

• How can I setup up a 360 degree employee evaluation
• How do I see project performance?
• How can persons see their own scores?
• Who can see the scores?
• How do I see how is doing well and who is not?

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General HR tasks (16)

• How do I update reporting structure when people switch teams?
• How to send invites?
• How do I resend invites?
• Where do I see Top performers?
• Can you assign more than one evaluator to the same employee?

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Setting up your account (10)

• What employee related information needed be set up in AssessTEAM before it can be used?
• Are you charging for creating KRA and KPI for my company?
• How do I import my employees?
• How can I use pre set result areas with my job titles?
• What if my job responsibilities are not defined?

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Project creation and budgets (9)

• How do I create a project?
• How to complete a project?
• How do I clone a project?
• What does it mean by “Recreate this project with the same budget upon completion” in the project page?
• How can I change an incorrectly added budget?

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Evaluations (12)

• Are there any limits to send out evaluations?
• Can an evaluation expire?
• How can I do a weighted evaluation with AssessTEAM?
• How do evaluations work?
• How do I send out evaluations?

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Person tools (6)

• Is there a user guide for employees?
• How can I change my user ID or password?
• How can appraisees view their performance measures and standards?
• How can I recover my password for my AssessTEAM account?
• How do I enter daily timesheets?

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