General FAQ’s – Personal metrics (9)

• How do I recover my password?
• How can I edit my profile or change the password?
• Why did I stop getting the Monday Motivator?
• How can users view their performance scores?
• How to set-up and evaluate personal goals?

View All

General FAQ’s – Team managers (5)

• How can managers view and compare multiple team evaluations?
• How do managers create team goals?
• How do managers access team members’ evaluation reports?
• How do managers create team evaluations?
• How do I compare team members so I can see their score trends?

View All

Teams (4)

• How can I set up teams for managers? Can managers see evaluations for all members in their teams?
• How do I collect customer feedback for a team instead of a person?
• How do I give visibility to managers for their own teams?
• How can we set up teams in the software?

View All

Result areas & Goals (18)

• How can I delete the prebuilt result area library of AssessTEAM?
• How do I enable goal setting?
• How can we add qualitative questions without scores?
• How do I arrange the order of my questions?
• How can I skip completed goals from future evaluations?

View All

Persons (28)

• How can I define access levels for employees?
• Is it possible to import and export job descriptions from AssessTEAM?
• How do I tag a person with information that might be relevant in the future?
• How do I make bulk changes to all persons?
• How can I delete a person?

View All

Pricing and subscriptions (26)

• Are there any upfront costs involved?
• How can I sign up for a trial?
• What are your pricing options?
• Our trial has ended, how do we purchase a subscription?
• Can I change the billing receipt email address to send the receipt to someone else in our organization?

View All

System settings (10)

• How do I configure rating scales for job performance?
• How do I customize my access link?
• How do I integrate AssessTEAM with Office 365?
• Can I use AssessTEAM with a software like Basecamp or Zoho?
• How long will it take to implement the software for our organization?

View All

Miscellaneous (19)

• What do I need on my computer to use AssessTEAM?
• Can multi location companies use AssessTEAM?
• How do I contact support?
• How do you calculate average result area scores?
• Can I use AssessTEAM in a language other than English?

View All

Reports (17)

• How can I export evaluator notes along with performance scores?
• How do I export evaluation results?
• How do we export comparison data?
• How do I check time report of an employee, team or project?
• How can I export evaluations reports?

View All

Project creation and budgets (23)

• How can I integrate our timesheet software with AssessTEAM?
• How do I export project lists from AssessTEAM?
• Can a project manager edit project details?
• What’s the best way for me to review project productivity for an individual?
• Some projects I add are internal cost centers that do not need profitability tracking, how do I ensure they do not show as at risk?

View All

Evaluations (58)

• How do I evaluate sales targets?
• How do I evaluate an entire team monthly?
• How do I insist on evaluators leaving a descriptive note with their selections?
• How do I evaluate a person monthly?
• How can I send a link to the evaluator who is unable to receive evaluation emails?

View All