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Employee Exit Checklist Questions

The issue of losing talent is a significant challenge faced by companies across various sectors. Incorporating employee exit checklist questions is crucial in understanding why employees leave. These exit interview questions, which are essential across all industries, offer management insightful data on employee departure reasons. The process of conducting employee exit interviews is not just a routine – it is a strategic tool for gathering valuable feedback. This feedback, obtained through well-thought employee exit interview questions and employee exit survey questions, is instrumental in identifying trends and root causes of attrition within the organization.

Employee Exit Checklist Questions KPIs Reporting Dashboard

Exit interview – Remuneration and performance management

In today’s competitive job market, understanding how remuneration and performance management impact employee satisfaction is crucial. This section of the exit interview focuses on gathering employee feedback on the compensation, benefits, and the effectiveness of your performance management system to ensure they align with market standards and employee motivation.

  • Do you feel the remuneration offered by us was good and adequate as per the current market standards?
  • Do you feel that the other perks and benefits (both monetary and non-monetary) offered to you kept you motivated all the time?
  • Do you feel the company’s performance management system worked well for you?

Exit interview – Supervisor’s review

In any organization, the relationship between an employee and their supervisor plays a key role in job satisfaction and effectiveness. The goal of this section of the exit interview is to gather insights on how the manager’s recognition, support, and feedback contributed to the employee’s experience and performance within your organization.

  • Do you feel your manager recognized your efforts towards achieving organizational goals?
  • Do you feel you were provided sufficient training and help to perform your job functions?
  • Do you feel the manager gave you consistent feedback that was clear and effective?

Exit interview – Organizational policy review

Understanding how organizational policies affect employee performance and satisfaction is crucial for continuous improvement. This portion of the exit interview seeks employee feedback on whether your company policies, including remuneration, deductions, and leave, were effective, fair, and supportive of a healthy work-life balance.

  • Do you feel the company policies were conductive to you achieving job expectations?
  • Do you feel your remuneration was always paid out on time with no confusion or errors?
  • Do you feel the deductions from your remunerations were reasonable and fair at all times?
  • Do you feel the paid leave policy was adequate and helped work life balance?

Exit interview – Assistance in executing job function

A crucial aspect of any job is the support and resources provided to perform effectively. In this part of the exit interview, the goal is to understand employee perspective on the tools, training, and assistance received, including how well their role was defined and the support offered by colleagues to ensure success and satisfaction in their position.

  • Do you feel you were provided with all the essential tools and resources required to excel in your job?
  • Do you feel your job description was clear and explained well by your supervisor?
  • Do you feel you were given sufficient training to perform well in your role? If not, how could it have been better?
  • Do you feel your peers were helpful and cooperative during your induction?

Exit interview – Other suggestions and feedback

Gathering comprehensive feedback is a pivotal step towards organizational growth and improvement. In this section of the exit interview, the employee is invited to share their valuable suggestions on how managers, company leadership, and the HR department can enhance team assistance, organizational culture, and the hiring and induction process for future employees.

  • Please describe how your manager can do better so as to assist new members of the team.
  • Please describe things that the company management can do better to improve the organization culture.
  • Please describe things that the HR department can do better during the hiring and induction process.

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  • Please describe things we can improve in our performance management system.
  • How can we bring you back to our organization?
  • What do you think was the primary reason for you leaving the organization?

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Exit interview – Traditional

With the traditional exit interview, the goal is to create a space for departing employees to offer candid and constructive feedback about their experience with your company. This review focuses on aspects such as pre-resignation communication regarding career aspirations within the company, and whether the departing employee would recommend your organization as a workplace to close friends.

  • The purpose of this review is to give an exiting employee the opportunity to provide company feedback in an intentional, professional, and constructive manner.
  • Communication with your employer about career intentions – Prior to resignation, did you express a desire to search for something new within our company to your manager? Please provide a brief explanation.
  • Company Recommendation – Would you recommend your closest friend work for our company?

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  • Growth Opportunities – As an employee, do you feel you were given ample opportunity to explore other areas of employment within the company, if an opening existed or was outlined.
  • Company processes and coordination of expectations – As an employee you feel that you were given ample training to succeed at your position and that any areas of improvement from a job performance expectation view were given adequate consideration.
  • Key areas of improvement for the company – What are key areas of improvement you would recommend for the company?
  • Overall employee workplace satisfaction – You feel your time as an employee was valued by administration and you were an integral part of the team.
  • Reason for the job search – What prompted you to begin your job search? Please be as specific as possible.7.
  • Reasons to stay – Is there anything our company could have done that would have resulted in you staying in your role with us?
  • Transition Period – Upon notice of resignation, you felt that your transition plan was clearly outlined and expectations were established.

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Exit interview – Services Industry

Within the services industry, understanding the factors that influence an employee’s decision to seek new opportunities is essential. This area of the exit interview looks closely at the employee’s reasons for exploring other career options, evaluates the support provided by their manager, and gathers their thoughts on the most and least favorable aspects of their job.

  • What prompted you to begin searching for another opportunity?
  • Do you feel your manager gave you what you needed to succeed?
  • What did you like best and least about your job?

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  • Did you feel your achievements were recognized throughout your employment?
  • Is there anything that would have changed your mind about leaving?
  • Would you recommend this company to a friend?
  • What suggestions do you have for the company? How could we improve?

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Exit interview – Technology Industry

Navigating the fast-paced and ever-evolving technology industry requires that employees are well-equipped and supported in their roles. In this section, the focus is on understanding employee perspective on the adequacy of resources provided for their job, their experience of your workplace environment, and the competence of managerial supervision received.

  • Do you feel that you were equipped to do your job well?
  • How would you describe our workplace environment to someone considering working here?
  • Do you feel you were supervised and managerd by a highly competent team manager?

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  • Do you feel you were assigned a clear list of your goals and objectives?
  • Do you feel you were provided with constructive feedback all throughout the year to help you improve your performance?
  • Do you feel our training and development programs are effective in nurturing the talent for both new and existing employees?
  • Would you consider coming back to work here in the future? What areas or functions you would like to see improvements in?

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Exit interview – Hourly employees

For your hourly employees, gaining insights into their work experiences and reasons for departure is invaluable for enhancing your workplace. This part of the exit interview focuses on learning what aspects of the job the employee found most rewarding, any challenges faced, and the key factors that influenced their decision to resign.

  • What do you like most about working here?
  • What do you like the least about working here?
  • What factors contributed to your decision to resign?

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  • Did you share your concerns with anyone at the company prior to resigning from this position?
  • How can we improve our training and development programs?
  • What improvements do you suggest to make this job better, more challenging and more interesting?
  • How was your overall experience working for our company?

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AssessTEAM extends the utility of these interviews by not only collecting this critical data, but by also identifying clear trends in employee exit reasons that are categorized by teams or departments. This analysis is pivotal in taking data-driven decisions to enhance employee satisfaction and reduce turnover. By using questions to ask in an exit interview effectively, organizations can pinpoint specific areas that need improvement or restructuring. Consequently, this approach transforms the exit interview process into a powerful mechanism for organizational development, helping to foster a more engaged and committed workforce and ultimately reducing attrition rates.

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