IT KPIs List
IT KPIs help keep track of all relevant aspects of an IT project such as software development lifecycle, IT cost breakdown, system administration, project management, customer support and cybersecurity.
IT KPIs help keep track of all relevant aspects of an IT project such as software development lifecycle, IT cost breakdown, system administration, project management, customer support and cybersecurity.
Application Development Life Cycle
The Application Development Group designs application architecture and develops programs and systems to provide business solutions based on interviews with end-users and stakeholders, which the Systems Analysis Team performs.
Related: Systems Analyst, Business Analyst, Systems Engineer, Application Developer, Software Engineer.
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Architecture Identification/Implementation
Application management deals with continuous assistance for those who use the company’s ERP, CRM or other systems.
Related: Application Administrator, Application Developer, Quality Assurance Engineer, IT Application Analyst, Application Specialist.
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IT Security
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Network Administration
The IT Network Administration Group maintains the company’s computer network by planning, designing, configuring servers. They also maintain routing protocols, network configurations, and storage environments as needed by the organization.
Related: Network Engineer, Network Administrator, Systems Administrator, Director of IT Infrastructure & Operations.
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Project Management
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Quality Assurance
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User Support and Services
The User Support and Services Team, also known as IT Support or Tech Support, helps the firm’s employees with technology-related problems.
Related: IT Analyst, Technical Support Specialist, IT Support Administrator, Desktop Support Specialist/Analyst.
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Building Good, Intuitive and User-Friendly Web Applications
Related: Sr. Asp.net Developer, Sr. PHP Developer, Sr. Asp.net Developer, PHP Developer, Mobile Developer, Asp.net Developer, I – Phone Developer, Android Developer, Jr. PHP Developer, Jr. Asp.net developer.
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Coordinating and Implementing SEO Strategy
Related: Sr.SEO Engineer, SEO Engineer, Team Lead- SEO, Trainee SEO engineer.
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Delivering High Quality Database Scripts and Optimization Suggestions
Related: SQL Developer.
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Delivery of Quality Content for All Purposes Planned
Related: Sr.Content writer, Content Writer, Jr. Content writer.
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Design Ability and Skills in Software
Related: Graphic Designer, Sr. Web Designer, Web Designer.
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Effective Defects and Bugs Management
Related: Sr. Software Test Engineer, Jr. Software Test Engineer, Software Test Engineer, Sr. Web Designer, Sr. UI Designer, Team Lead – Web Design.
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Effectively Delivering Projects Within the Stated Scope and Time Limit
Related: Team Lead – Asp.net, Team Lead – PHP.
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General Duties
Related: Graphic Designer, SQL Engineer, Systems Administrator, Systems Analyst, Systems Engineer, Sr. Web Designer, Sr. Asp.net Developer, Sr. PHP Developer, Sr. Accountant, Sr. Software Test Engineer, Sr. UI Designer, Sr. SEO Engineer, Sr. Content writer, Sr. Asp.net Developer, PHP Developer, Mobile Developer, Asp.net Developer, I – Phone Developer, Android Developer, Jr. PHP Developer, Jr. Asp.net developer, SEO Engineer, Team Lead – SEO, Trainee SEO engineer, SQL Developer, Content Writer, Jr. Content writer, Web Designer, Team Lead – Web Design, Jr. Software Test Engineer, Software Test Engineer, Team Lead – Asp.net, Team Lead – PHP, Project Coordinator, Project Manager, HR Executive, Assistant HR Manager, System Analyst, System Admin, Support Engineer, Server Administrator, Accountant, Team lead – QC, Sr. SEO Engineer, Sr. Web Designer, Trainee Asp.net Developer, System Analyst, System Admin, Support Engineer, Server Administrator, IT Manager.
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Office Policy Compliance
Related: Graphic Designer, SQL Engineer, Systems Administrator, Systems Analyst, Systems Engineer, Sr. Web Designer, Sr. Asp.net Developer, Sr. PHP Developer, Sr. Accountant, Sr. Software Test Engineer, Sr. UI Designer, Sr.SEO Engineer, Sr. Content writer, Sr. Asp.net Developer, PHP Developer, Mobile Developer, Asp.net Developer, I – Phone Developer, Android Developer, Jr. PHP Developer, Jr. Asp.net developer, SEO Engineer, Team Lead – SEO, SQL Developer, Content Writer, Jr. Content writer, Web Designer, Team Lead – Web Design, Jr.Software Test Engineer, Software Test Engineer, Team Lead – Asp.net, Team Lead – PHP, Project Coordinator, Project Manager, HR Executive, Assistant HR Manager, System Analyst, System Admin, Support Engineer, Server Administrator, IT manager, Accountant, Team lead – QC, Sr. SEO Engineer, Sr. Web Designer, Trainee Asp.net Developer, Sr. Accountant.
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Team Management and Mentoring
Related: Team Lead – SEO, Team Lead – Web Design, Team Lead – Asp.net, Team Lead – PHP, Project Coordinator, Project Manager, Team lead – QC, PHP Team Lead.
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Test Management
Related: Team lead – QC.
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Evaluating System
Related: Assistant systems engineer.
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Technical Expertise
Related: Assistant systems engineer.
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Team Lead Job Responsibilities
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Support Executive Job Responsibilities
Related: Support Executive.
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Web Designer Job Responsibilities
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Network Engineer Job Responsibilities
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Software Developer Job Responsibilities
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Cybersecurity Objectives
The rapid technological advancements are partnered with an exponential increase in the number of organized cyberattacks against company infrastructure. It is essential to design and implement cybersecurity and information security best practices to thwart these attacks. Tracking and measuring the company’s cybersecurity and Infosecurity implementations ensure continued infrastructure security.
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Developer Quality Objectives
The developer’s quality objectives or KPIs are designed to track and measure the developer’s code quality. Monitoring the developer’s programming language quality is essential to delivering the highest quality application. The higher the quality, the less the change of breakdowns or issues occurring when the end product is in production.
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Developer Productivity Objectives
The developer productivity objectives or KPIs are defined as a suite of KPIs that measure a software developer’s productivity levels. A productive developer is described as an individual who regularly completes software development projects. And the higher the developer’s productivity metrics, the greater the development house’s successes.
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Information Technology objectives
The Information Technology department oversees, manages, installs, and maintains a company’s IT infrastructure, including servers, networks, desktop and laptop computers, and mobile devices. Information Technology objectives are designed to track and measure IT employee job efficiencies to ensure employee engagement, satisfaction, and productivity.
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IT Manager Job Objectives
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The project-based, real-time measurement of IT Key Performance Indicators allows management to track trends and ensure that projects are completed successfully and on time.
The KPI measurement for the IT department includes the following core competencies: the application of the software development lifecycle, systems architecture design and implementation, implementing cybersecurity best practice methodologies, procurement management, network administration, systems administration, user support, and database design and implementation.
Because the scope of the IT department is large, the size of the organization dictates the size of the IT department. This fact determines which IT functions are managed in-house or via a third-party.