The purpose and rationale behind employee evaluation methodologies at AssessTEAM are to gauge the effectiveness of your employees and to track your company’s Return on Investment (ROI). Quantitative feedback goes a long way towards providing the figures that are used to measure employee efficiencies. However, there are aspects of employee performance that numeric statistics cannot gauge. This is where qualitative or descriptive feedback plays a significant role in successful employee management.
It is important to note that qualitative feedback supports quantitative metrics as it provides the answers to the “Why” question. In other words, qualitative feedback provides an answer to why has a particular staff member received a specific figure?
As a team manager, follow the steps below to add qualitative questions without scores in AssessTEAM:
- Login to the AssessTEAM dashboard and visit Team performance > Team goal setting.
- Add a goal by either searching from the master list or by clicking on Add a new performance indicator.
- Enter a title, description and use the “Free-text” option from the dropdown to add the qualitative indicator.
- Click the Save button at the bottom to save the configuration.