How well does the organization communicate?
- Management informs me about vital changes and issues.
- Management ensures that I understand their expectations of me.
- Management provides straight answers to my questions.
- I feel like I can approach management anytime.
- I have a clear understanding of how my job contributes to the company’s goals.
How competent is the management?
- Management runs the business competently.
- New hires are well-vetted. They fit their roles and the company’s culture in general.
- Management is good at task management (assigning jobs and coordinating projects).
- Management doesn’t hover nor micromanage. They trust me to do a good job.
- Management entrusts people with major responsibilities.
- Management has clear goals and strategies for achieving those goals.
- Management is good at training managers for higher leadership roles.
- Management is good at bringing in new talent for key positions.
Is the management trustworthy?
- Management keeps its promises.
- Management practices what it preaches.
- Termination policies are closely followed. People are never laid off without basis.
- Management operates the business honestly and ethically.
Do you receive adequate support and encouragement?
- Management provides training opportunities for my professional growth.
- Management provides me all the resources I need to perform my job well.
- Good work is appreciated and rewarded.
- Innocent mistakes/human errors are regarded as part of doing business.
- Employee performance is evaluated objectively and impartially.
Are you taken into confidence during decision making?
- Management actively seeks news ideas and acts on suggestions.
- Management consults me on changes and decisions that directly impact my job.
Is your workplace safe and motivating?
- Our workplace is safe and secure.
- Our workplace fosters emotional and psychological health.
- Our workplace amenities create good working conditions.
- Management encourages work-life-balance.
- Management regards me as an individual, not just as another cog in the wheel.
- Management provides good benefits.
- Management lets me go on breaks/vacations when I need some time off from work.
Do you feel your remuneration is fair?
- Management provides fair wages commensurate with the work performed.
- I’m given my fair share of profits from this business.
- Every employee has a fair chance of receiving special recognition and/or bonuses.
- Management treats everyone fairly regardless of position.
Do you feel the management is impartial?
- Promotions are done fairly, ensuring they go to qualified and deserving employees.
- Managers are generally impartial; they don’t play favourites.
- People generally avoid negative office politics (backstabbing, spreading malicious rumours, etc.).
Do you feel the management is fair?
- There is no discrimination or prejudice on the grounds of someone’s age.
- There is no racism or casteism.
- There is no gender bias.
- I’m confident that I can formally complain and receive a fair hearing in the event of unfair treatment.
Are you satisfied working here?
- I feel my job is important–it makes a real difference.
- My work is meaningful and my contributions are valuable.
- I feel proud of what we as a company have accomplished.
- People here willingly go the extra mile to accomplish a goal.
- I can see myself working in this company for many years.
- I’m proud to be a part of this company.
- I’m proud of this company’s contributions to society.
- There are career-growth opportunities available to me.
Do feel as a part of a healthy community?
- I’m not afraid to be myself at work.
- Special events (like birthdays and festivals) are celebrated here.
- People genuinely care about each other in the company
- People here are generally friendly.
- It’s fun to work here.
- New hires are welcomed warmly.
- Those who move internally to other roles or units get a friendly reception.
- There is a feeling of teamwork and family here.
- There is a strong sense of solidarity, unity, and teamwork here.
- People are generally cooperative and collaborative.
Workplace happiness metrics are key to understand how the organization is doing as a whole, understanding employee satisfaction and areas of growth are important elements that result from a workplace happiness survey.
Most organizations work towards employee satisfaction but they are often unaware of the specific aspects that affect each employee, conducting an employee satisfaction survey makes it simple to aggregate and analyse information from all your employees and take decisions that can improve overall employee happiness.
The happiness survey questions we recommend can be modified per the needs of your organization, these are simple questions that apply to most types of organizations.