“Performance Management is a holistic management discipline which needs to connect many relevant dots to involve development, enablement, and enhancement.” – Pearl Zhu, Digital Maturity: Take a Journey of a Thousand Miles from Functioning to Delight
It is widely accepted, as the quotation mentioned above by Pearl Zhu notes, that performance management needs to be an integrated part of the overall business model for the successful organisation, irrespective of shape or size. Succinctly stated, the performance appraisal process is a comprehensive way of managing employee performance in relation to organisational success.
Secondly, it is equally important to note that we are moving towards the Fourth Industrial Revolution. Actually, our modern world is currently at the entrance hall to the Fourth Industrial Revolution.
What is the Fourth Industrial Revolution?
Before we look at a complete guide to the online performance appraisal review process, let’s take a quick look at a succinct definition of the Fourth Industrial Revolution, as it will play a significant role in the implementation of performance evaluation software in the future.
According to the online version of the Encyclopaedia Britannica, the Fourth Industrial Revolution “heralds a series of social, political, cultural, and economic upheavals that will unfold over the 21st century.”
It will be built on the foundation of digital technologies that are currently available and were the result of the or Digital Revolution. Finally, “the Fourth Industrial Revolution will be driven largely by the convergence of digital, biological, and physical innovations.”
Therefore, it is logical to assume that the Fourth Industrial Revolution will have a far-reaching impact on all software applications currently developed as well as those that will be developed in the future.
And, just for interest sake, it is essential to note that all companies that use software applications and that do not revamp their software to meet the goals of this revolution run the risk of being excluded from the resulting way of doing business across the globe.
Performance appraisal software in the cloud
Therefore, succinctly stated, the primary difference between hosting software and storing data “in the cloud” versus on a dedicated server is that when the cloud is used, the organisation does not know which servers its software and data are stored on. Conversely, when using a dedicated server to store information and software, the organisation knows which server its data and software are stored on.
When it comes to the day-to-day use of performance review software, it does not really matter where the software owner hosts the application and accompanying data. What is important to note is that the software is available 24/7, 365 days per year.
Therefore, the business organisation is afforded the following benefits when signing up with a company that hosts their performance appraisal software “in the cloud”:
The fact that this software is online all the time and it can be accessed from a multitude of devices including smartphones, tablets, laptops and desktop computers provides both employers and employees with the opportunity to fill out their performance appraisals when they have a spare moment.
This process is no longer a paper-based process that has to be completed within a specified timeframe; thereby, taking staff away from completing important tasks that drive income to the business.
Inclusive, transparent process
It is vital that the performance review process is an inclusive process. Staff need to be able to give their input and feel as though their input is valued. Because this process is online, all employees fill out the same forms and answer the same questions. There is no longer a risk of staff feeling left out as they might do using a paper-based system.
Simplifies the evaluation process
The 360-degree evaluation process ensures that clear deliverables are set, making sure that employees know what is expected of them during the working week. And it includes a simplified review process that is based on continuous feedback rather than annual or bi-annual feedback.
Finally, the software produces detailed, meaningful reports that are based on accurate data. Management or the employer is then able to utilise this reporting model to define areas of concern that have the potential to derail the company’s ability to drive income to the company and implement growth strategies successfully.
There is no doubt that the Fourth Industrial Revolution is currently changing and will continue to impact the way organisations operate. Therefore, it is vital to ensure that this organisation’s performance review process is inclusive and meets its stated outcomes to ensure that the organisation is successful within the framework of the Fourth Industrial Revolution.